| Registration fee | free of charge |
| Passion Subscription | Fr. 30.00 for 3 months |
| Minimum booking duration | 1 hour |
| Booking- / Billing interval | per 10 min / per 30 min |
| Late return (10 minutes goodwill) | Fr. 1.50 per minute |
| Booking and booking changes via the Internet, App | free of charge |
| Booking and booking changes via the hotline (per booking) | Fr. 5.00 |
| Cancellation after the start of the booking | 100% of the original hourly rate |
| Cancellation up to 12 hours before the start of the booking | free of charge |
| Vehicle cleaning in case of excessive soiling (smoking, transport of animals, garbage etc.) |
from Fr. 50.00 (depending on effort) |
| Return of vehicle with insufficient fuel (less than 1/4) | Fr. 25.00 |
| Returning the vehicle to the wrong location | Fr. 150.00 |
| Damage / loss of the vehicle keys Damage / loss of key for parking badge |
Fr. 250.00 Fr. 250.00 |
| Damage / loss of car accessories (card reader, terminal, charging cable, fuel card) | Fr. 25.00 plus new procurement costs |
| Reimbursement of refuelling costs in the event of a missing fuel card or, if necessary, at a third-party petrol station | max. Fr. 30.00 |
| Technician deployment | Fr. 140.00 |
| Passing on the keycard/access medium | Fr. 200.00 |
| Misuse of fuel card | Fr. 200.00 |
| Do not report a claim | Fr. 200.00 |
| Invoice delivery by mail (e-mail free of charge) | Fr. 2.00 |
| Administration fee Lost & Found | Fr. 30.00 plus shipping costs |
| Administrative Fee Fines & Traffic Offences | Fr. 35.00 |
| Administration fee Reminders | Fr. 25.00 |
| administration fee for minor damage (plus deductible / repair) |
Fr. 85.00 |
| Administration fee for serious damage from CHF 500 (plus deductible / repair) |
Fr. 100.00 |
| Winter equipment (winter tyres, window scrapers) | including |
| Road Traffic Taxes | including |
| Personal passenger protection: covers passengers in the event of accident, disability and death | including |
| Liability insurance: covers damage to third parties. | including |
| Fully comprehensive insurance (collision/burglary/theft) covers damage up to the agreed deductible | including |
| Extended comprehensive cover (collision/burglary/theft) covers damage up to the non-excludable deductible | 30% of original booking price, or an annual fee |